The Ministry of Civil Aviation is adding a Digital experience for Air Travellers through DigiYatra Platform. The ‘DigiYatra’ is an industry-led initiative co-ordinated by the Ministry in line with the Prime Minister Shri Narendra Modi’s Digital India’s vision to transform the nation into a digitally empowered society.

Digi Yatra – Digital processing of passengers at the airports. Passengers will be automatically processed based on facial recognition system at check points like; Entry point check, Entry in to Security Check, Aircraft Boarding, Additionally this will also facilitate self-Bag Drop and Check-in, using facial recognition to identify pax and data recall. Digi Yatra will facilitate paperless travel and avoid identity check at multiple points.

DIGI YATRA ROADMAP

• Digi Yatra Central platform will be operational by end of February, 2019
• Bangalore and Hyderabad will be ready with pilot implementation by end of Feb 2019.
• AAl intend to roll out the programme initially at Kolkata, Varanasi, Pune and Vijayawada, by April 2019.

PROCESSES AT AIRPORT

• At the entry point E-Gate the Pax will scan his boarding pass or e-ticket (Print or a soft copy in mobile).
• On scanning the bar code/ QR code the system will validate the passenger details and flight details.
• Digi Yatra ID will verify the identity by Face
  Recognition.
• On successful verification of Ticket and Digi Yatra
  ID, e-Gate will open. Also, Face with ticket PNR is made in to a single token for the rest of the journey at the airport.
• Passenger will gain entry to security area and aircraft Boarding through e-Gate operated on
  Facial Recognition System

Key Pillars

Digi Yatra platform will be built on 4 key pillars, like Connected Passengers, Connected Airports, Connected Flying and Connected Systems which can make it possible over a period of time for passengers to:

• Plan their trips efficiently by identifying price trends and estimate future airfares at the time of ticket booking,
• Optionally link their Aadhaar to airlines and other ecosystem players at the time of booking for faster airport entry and automated check-ins without requiring any paper-based interventions,
• Walk-through security scanners swiftly owing to advanced biometric security solutions,
• Receive relevant information pertaining to various facilities, protocols, airline timings, queue lengths at airports etc.,
• Engage in customized digital offerings at experience zones,
• Get real time notifications about
  congestion and delays to have greater visibility on the next step of journey,
• Conveniently navigate through the airport using digital guidance systems, interactive kiosks and augmented reality apps,
• Stay connected during flights and indulge in immersive experiences. Also book inflight services and destination based offerings digitally,
• Get a prompt when their luggage reaches the baggage claim belt, and
• Submit grievances, share experiences and provide feedback.